About This Project
This Tractor Service Management System is a purpose-built mobile application developed for managing a family-owned tractor service business. The system simplifies customer management, service tracking, village-based operations, and financial accounting.
The application emphasizes usability for non-technical users, offering an intuitive interface, automated booking through incoming calls, and clear visibility of dues and balances. The system follows modular design principles with reusable components and scalable backend APIs.
Key Features
- Customer account and balance management
- Village-wise service tracking
- Tractor service history and usage logs
- Automatic booking via incoming calls
- Dues and payment tracking
- Simple and user-friendly interface
- Offline-friendly architecture
Challenges & Solutions
Non-Technical User Experience
Designed a minimal UI with simple workflows tailored for rural business operations.
Auto Booking via Calls
Integrated call-based triggers mapped to customer and service records.
